Valvur helps insurers design, launch and operate prevention-led cyber-insurance products for families, gamers and digitally active customers
We combine product-development expertise, gaming-native protection technology, cyber education, incident response and insurance-ready evidence in one configurable platform
Traditional Cyber Insurance Starts Too Late
Most personal cyber policies become visible only after the customer has already suffered a financial or personal loss
A Complete Digital Protection Product
01
Prevent
Give customers practical protection before an incident occurs. The objective is not simply to monitor customers, it is to help them recognise risks, make safer decisions and seek help earlier
02
Respond
Transform the insurance product into a service customers can use at the moment of need
03
Recover
Connect assistance services to the insurer’s policy and claims process. Coverage, limits, exclusions and claims authority remain with the licensed insurance partner
04
Learn
Create a privacy-respecting feedback loop between prevention, assistance and insurance. Portfolio reporting can be structured to avoid unnecessary access to private communications or children’s content
More Than Identity-Theft Insurance
Digital risk is no longer limited to stolen passwords or compromised payment cards. Customers now face interconnected financial, personal and psychological risks across messaging applications, social platforms, online marketplaces, gaming environments and AI services
Digital Financial Protection
Protection against scams, phishing, identity theft, account takeover, cyber-extortion and eligible fraudulent transactions
Family Digital Protection
Age-appropriate cyber education, parental guidance, child-friendly incident reporting and assistance following cyberbullying, harassment, grooming, doxxing or image abuse
Gaming Protection
Protection for gaming accounts, digital assets, payment methods, in-game purchases, social interactions and competitive gaming environments
Digital Recovery Services
Account recovery, evidence management, takedown coordination and access to approved legal, forensic, psychological and safeguarding providers
Why Insurers Work With Valvur
Create a Product Customers Can Use
Turn insurance from an annual document into an active digital-protection service with recurring customer value
Enter New Risk Categories
Address gaming, family safety and digital personal harm without building every technology and service capability internally
Improve Incident Information
Capture consented, structured and time-stamped incident information that can support triage and claims handling
Support Loss Prevention
Provide education, security guidance and early intervention designed to reduce the frequency or severity of avoidable incidents
Differentiate Beyond Price
Offer benefits customers can experience before they make a claim, improving product relevance, engagement and retention
Launch With Local Partners
Combine Valvur’s technology with the insurer’s underwriting expertise and approved local providers for legal, forensic, psychological, identity-recovery and customer-support services
Gaming-Native Protection
Gaming is not a niche channel. It is where digital identities, virtual assets, real-time communications, microtransactions and online communities already converge
Valvur brings gaming and esports experience into insurance-product development, which helps insurers understand risks that conventional personal cyber products frequently overlook: gaming-account takeover, theft of virtual assets, in-game payment fraud, social-engineering attacks targeting young players, voice and text harassment, grooming and coercion, doxxing and swatting threats, competitive-player and creator risks, and psychological harm arising from persistent online abuse
This expertise allows insurers to develop protection for emerging digital behaviour before it becomes a mainstream claims category
One Platform Across the Insurance Value Chain
Valvur does not need to replace the insurer’s policy, claims or core-administration systems. We provide the specialised digital-protection layer around them
- 01Product DevelopmentWe help define the target segment, insured events, exclusions, assistance benefits, limits, customer journeys and service-provider model
- 02Risk and PreventionValvur provides configurable onboarding, risk-assessment and preventive-engagement modules
- 03Customer AssistanceThe platform coordinates digital triage, incident workflows and approved specialist services
- 04Claims EnablementStructured incident information and evidence can be passed to the insurer’s claims environment according to agreed permissions and processes
- 05Portfolio IntelligenceAggregated and privacy-preserving insights help the insurer evaluate engagement, incident patterns and product performance
A Clear Partnership Model
The Insurance Partner
The regulated relationship stays where it belongs
Valvur
The technology and operating layer around it
Local Specialist Partners
The people a customer actually meets after an incident
Choose the Right Deployment Model
Co-Created Insurance Product
Develop a new personal cyber-insurance proposition with Valvur, the insurer and selected service partners
White-Label Protection Platform
Launch a carrier-branded application or portal powered by Valvur
SDK and API Integration
Embed selected Valvur modules inside the insurer’s existing app, portal or claims journey
Assistance Benefit
Add Valvur’s prevention and response services to an existing home, identity, device, family or cyber policy
Embedded Distribution
Distribute the product through banks, telecom operators, gaming platforms, employers or membership programmes
From Concept to Market
- 01Product WorkshopAlign the insurer’s product, underwriting, claims, compliance and distribution teams around the target customer and business objective
- 02Product ArchitectureDefine the coverage structure, assistance services, customer journey, data boundaries, responsibilities and commercial model
- 03Local EcosystemSelect the insurer, capacity provider, distributor and approved legal, forensic, psychological and customer-support partners required in the market
- 04Integration and PilotConfigure the platform, connect agreed systems and test the proposition with a controlled customer segment
- 05Measure and ScaleEvaluate engagement, incident-resolution outcomes, claims experience and customer feedback before expanding distribution
An Enabler, Not a Competing Insurer
Valvur provides the specialised technology and operating infrastructure. Our insurance partners retain the regulated customer relationship and risk ownership
Purpose-Built for Emerging Digital Risks
We focus on the intersection of cybersecurity, gaming, behavioural psychology, family safety and insurance
Prevention Through Recovery
Valvur connects services that are usually fragmented across security vendors, assistance providers and claims systems
Human-Centred Protection
Our model is designed to guide and empower customers rather than relying solely on blocking, surveillance or punishment
Privacy by Design
On-device processing and privacy-enhancing approaches can minimise unnecessary collection and sharing of sensitive customer information
Configurable for Local Markets
Coverage, language, assistance providers, data architecture and distribution can be adapted with local insurers and regulatory requirements
Build a Product That Protects Customers Before, During and After a Digital Incident
Bring us your target market, underwriting appetite and distribution opportunity. Together we can define the customer proposition, the coverage and assistance architecture, the prevention and engagement model, the local partner ecosystem, the technical integration, and the pilot and measurement plan
Insurance Disclosure
Insurance coverage must be issued by an appropriately licensed insurance provider. Product availability, covered events, limits, exclusions and assistance services depend on the relevant market, insurer and final policy terms. Certain Valvur capabilities may be configured, provided by approved partners or introduced in phases